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General Enquiries
HR and Recruitment
Referrals
FAQs

General Enquiries

We’re here to help. For enquiries about recruitment and HR, or regional referrals, get in touch using our direct links below.

We also have FAQs for our most common questions. If you have a query not covered by this, please get in touch via our form.

HR and Recruitment
Referrals
FAQs

Head Office

Stepping Stones Care
Camomile House
Embassy Drive
Birmingham
B15 1TP

Stepping Stones Care
Camomile House
Embassy Drive
Birmingham
B15 1TP

Email [email protected]

Call 0121 461 6921 (Option 4)

Email
[email protected]

Call
0121 461 6921 (Option 4)

Make an Enquiry

Name

HR & Recruitment

For recruitment enquiries, application updates and employee references, choose the relevant option here.

To find out more about working with us, visit Our Careers or Our Vacancies pages.

Our Careers
Our Vacancies

Recruitment Enquiries

For questions about the recruitment process, application updates or feedback.

Email: [email protected]

Call: 0121 461 6921 (Option 1)

Request an
Employee Reference

Request an employment reference for a current or former employee.

Email: [email protected]

Referrals

If you’re looking to make a referral or would like to discuss a potential placement, our team is here to help. Choose your area below to contact the right team, or make a referral using the button below.

West Midlands

Birmingham, Wolverhampton, and Bromsgrove.

Email: [email protected]

Call: 0121 461 6921 (Option 2)

We have homes in the Havering district of London.

London

Romford and Havering.

Email: [email protected]

Call: 0121 461 6921 (Option 2)

Frequently Asked Questions

Do you have current vacancies?
Vacancies change often, so the quickest way to check is visit our vacancies page here.
Do I need experience in residential care to apply?
Not always. Values matter most to us, and we provide full training and support for people new to the sector.
Do you support staff to gain qualifications?
Yes. We support team members through the Level 3 Diploma in Residential Childcare and beyond, and many of our managers started in support worker roles.
Which locations are your homes in?
Our homes are across Wolverhampton, Birmingham, Bromsgrove and London. We don’t publish exact addresses to protect the young people’s privacy, but we’ll tell you which homes are near you when we talk.
What training will I get?
Every new team member completes a full induction covering [e.g. safeguarding, therapeutic approaches, behaviour support, first aid], followed by ongoing training throughout their time with us.
What support will I get day to day?
You’ll have regular supervision, a supportive manager and team.

Insights, Stories & Steps Forward

Visit Our Knowledge Base
The bittersweet beauty of residential care
18 September 2026

The Bittersweet Beauty of Residential Care

By Kayleigh Mullen, Registered Manager at Opal House, Stepping Stones Care Working in residential care is one of the most rewarding yet bittersweet experiences. As a Registered Manager at Stepping Stones Care, I’ve had the privilege of supporting children through some of the most challenging and transformative periods of their lives. The children who come […]

Read Article
Standing up for stability at Stepping Stones Care
18 September 2026

Standing Up for Stability: Advocating for a Future

At Stepping Stones Care, we believe every young person deserves stability, consistency, and above all – a place they can truly call home. For over two and a half years, Onyx House has been just that for one of our young people. His journey with us began after a difficult chapter in his life. Prior […]

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Investing in people at Stepping Stones Care
18 September 2026

Investing in Our People, Supporting Our Children

When people ask me what makes Stepping Stones different, I always give the same answer: our people. Yes, we’re proud of our Model of Care. Yes, we work hard to create safe, warm homes for children. But the heart of everything we do is our team, the amazing people who show up every single day […]

Read Article

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    Make a Referral

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