Skip to main content

Privacy Policy

Privacy Policy

In this privacy policy references to “we”, “us”, and “our” are to Stepping Stones, a trading name of Stepping Stones Care Limited, located at Ground Floor, Camomile House, 6 Embassy Dr, Calthorpe Rd, Edgbaston, Birmingham B15 1TP

We are committed to protecting and respecting your privacy and ensuring that your personal data is handled securely and responsibly.

This policy explains how we collect, use and protect any personal information you provide when using this website.

Information We May Collect

We may collect and process the following types of information:

Personal information you provide voluntarily through website forms or email correspondence, such as your name, email address, telephone number or other contact details.

Technical information such as your IP address, browser type, operating system and browsing behaviour on our website.

Information relating to your communication preferences if you choose to receive updates from us.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to enquiries submitted through our website
  • To provide information about our services
  • To improve the performance and usability of our website
  • For internal administrative purposes

We will only process your personal data where we have a lawful basis to do so under UK GDPR and the Data Protection Act 2018, such as where you have provided consent or where processing is necessary for our legitimate interests.

We do not sell or rent personal information to third parties.

Sharing Your Information

We may share your information with trusted third parties who help us operate our website or provide services on our behalf. These providers are required to keep your information secure and use it only for the purposes we specify.

We will only disclose personal information where required to do so by law.

Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction.

Data Retention

We will only retain personal information for as long as necessary to fulfil the purposes for which it was collected or to comply with legal and regulatory requirements.

Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request erasure of your personal data where appropriate
  • Object to or restrict the processing of your data
  • Withdraw consent where processing is based on consent

Requests relating to your personal data can be made using the contact details below.

Cookies

Information about how we use cookies on this website can be found in our Cookie Policy.

Links to Other Websites

Our website may contain links to other websites. This privacy policy applies only to this website and we are not responsible for the privacy practices of other websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: Stepping Stones Care, Ground Floor, Camomile House, 6 Embassy Dr, Calthorpe Rd, Edgbaston, Birmingham B15 1TP

Make a Referral

Name

Make a Referral

Name